Frequently Asked Questions
Yes, you can return your order within 14 days of receiving it, as long as the poster is unused and in its original packaging.
Visit our returns page and submit your request.
We take great care to ensure your order arrives in perfect condition. However, if your poster is damaged or defective, please follow these steps:
- Take clear photos of the damage and the packaging as soon as you receive the order.
- Send the photos along with your order number and a brief description of the issue to klerkart.info@gmail.com.
- We will assess the situation and offer a suitable solution, such as a free replacement or a full refund.
Yes, return shipping costs are the customer’s responsibility.
Our posters are carefully rolled and shipped in sturdy mailing tubes or flat packaging (depending on the size) to ensure they arrive in perfect condition.
Our posters are sold without frames unless stated otherwise.
We strive to display colors as accurately as possible, but slight variations may occur due to screen settings and printing processes.
As we print on demand and process orders immediately, changes cannot be made once an order is placed.
Since we print on demand, orders cannot be canceled once they have been placed. However, you can return your order after receiving it if needed. Please visit our returns page for more details.
You can always reach out to us at klerkart.info@gmail.com. We’re happy to assist you!